Shipping Policy – HTVRont

Shipping Policy

Shipping Policy

 

Thank you for visiting and shopping at HTVRONT. Following are the terms and conditions that constitute our Shipping Policy.

NAVIGATION

Shipment Time                                Shipping Rate
Duties and Taxes                            About Damages in the Delivery
click to enter each part

Shipment time

1. Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Delivery Estimate time

For orders shipped from US Warehouse, it will take 2-7 working days to arrive. (Due to the influence of covid-19, it may take 10 days or more time than normal);
For orders shipped by Standard Shipping from China Warehouse, it will take 10-15 days to arrive (Due to the influence of covid-19, it may take 10 days or more time than normal);

For orders shipped by Expeidted Shipping from China Warehouse, it will take 5-7 working days to arrive(Due to the influence of covid-19, it may take 10 days or more time than normal);



3. Special Note:

*** As the COVID-19 or some problems may occur, Delivery times are only an estimate and are not guaranteed. Customs or the carrie could cause a delivery delay of several weeks, this is out of our control.***
*** Due to the COVID-19 or some problems may occur, logistics such as UPS and USPS have been affected to varying degrees. The aging is a few days later than usual. Please be patient. If you have any questions, please feel free to contact us.***

Shipping rates

Note:

Since we currently ship from US warehouses and China warehouses, some products are not in stock in the United States, so when the product group you choose belongs to the US warehouse, we will ship from the US warehouse. If all or part of the products you choose belong to China warehouse, we will ship from China warehouse. please be aware!

1.Shipping from US Warehouse

Country Shipping Way Order Amount (usd) Shipping fee (usd)
United State Standard Shipping $0-49 $15
$49 or more Free Shipping

2.Shipping from China Dongguan Warehouse

Country Shipping Way Order Amount (usd) Shipping fee (usd)
United State,
United Kingdom
Standard Shipping $0-49 $15
$49 or more Free Shipping
Expedited Shipping $49 or more $15
Canada Standard Shipping $0-75 $35
$75 or more $20
Singapore Standard Shipping $0-49 $15
Expedited Shipping $49 or more $12

 

Remote Area Service Introduction

Due to the high freight, we currently only support shipping to the United States, Britain, Canada, Singapore or other countries. If you are unable to establish an account when purchasing, or unable to pay. It means that our express delivery does not support transportation to your area. If you have special needs, please contact us.

HTVRONT provides the service of delivering shipments to remote areas. As it is difficult to deliver shipments to remote area, for each shipment delivered to such address, extra charge $25 or more needs to be collected.

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

HTVRONT do not ship to APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

HTVRONT is not responsible for any customs and taxes applied to your order. 

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages in the Delivery

HTVRONT is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. For problems in the logistics process, we will assist customers in claiming logistics. 

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.